Our Storytime series is based on the premise that stories are one of the most powerful ways to learn and so this series explores topics we think matter greatly to the success of small business owners and artists and creatives. One of those topics is showing customers that you appreciate them because there is a vast body of research as well as countless anecdotes of how showing customers you appreciate them directly impacts the degree to which your business will succeed and grow. Below, you’ll find stories of how some very talented entrepreneurs have made their clients feel appreciated.

Lacy Foltz

First, let me say how important it is to realize as a professional in any business that clients have a multitude of options when it comes to where they can go for the services you provide. Clients often don’t remember all the things you said to them, but they will ALWAYS remember the way you made them feel. Read more>>

Sylvia Johnson

It is said that the biggest purchase we’ll ever make is buying a home. And for most of us, the preparation involved isn’t easy. Working on your credit score, landing that steady job that will get you the house in the price range you want and saving up for a Down Payment and Closing Costs takes a lot of time, energy and focus. Read more>>

Dianne Collins

Having an on boarding and off boarding plan for your clients is the key to keeping them happy and engaged. When someone becomes an Adverting Partner with Najjar Publishing, as we publish 4 Real Producer Publications, they instantly know how much we value them. Read more>>

Kellen Coleman

As a consultant my job is to know my client’s business better than them, at least that is the goal. When doing a Media deal with a network for one of my YouTube clients a fee was needed to have material placed on platforms like Apple TV etc. Because of the way I found out about the company I was given a kickback from the company for my client’s payment. Read more>>

Aisha Baloubi

Here at Breakfast Munchies, we value every single customer. To us, a customer is very special because, they drive the awareness of our brand. Our customers are loyal to what they like, and appreciate the consistency in the quality of the services that we provide them; therefore, they stay loyal and continue to spread the word. Read more>>

Kisha Lesane

Once I became a business owner/food blogger with a Youtube channel. I found myself always thinking about how I could continue to grow followers, maintain my numbers, build my brand and grow my social media all while staying hydrated. I forgot about why I started A Pinch of Butter which will always be my customers who are better known as Butter Lovers. Read more>>

Donna Palmer

First and foremost showing appreciation for my customers and going above and beyond is my number one priority. Customers have a choice, they have options but the fact that they chose me whether it’s a new customer, a referral, or a long time repeat loyal customer, I want them to know I appreciate them. Read more>>

Holly Jones

Each month I provide a free gift giveaway or private event for my clients, friends and family. We have done an assortment of fun giveaways: Chiefs paintings, a raffle for a big screen television, local restaurants, stores, and brewery gift cards, etc. Read more>>

Luke Loy

One thing that I have done and continue to do for my customers and our Community is to provide an open house style christmas. I give back to my customers and Community by providing food, gifts and holiday entertainment free of charge. Read more>>

Kaneshea Wilson

I have some of the BEST customers! One in particular, came up to me one day because they noticed we had the same accent. That led to us discussing our businesses, in which i mentioned i just opened Holy City Spice dedicated to our city. Read more>>

Shawnna Johnston

I love to show my customers appreciation all the time. I love doing raffles around the holidays, Especially around Christmas to give back.I have done free gift boxes because I appreciate each and everyone of my customers. Read more>>

Lisa Calandrino

One of the best things I have experienced from another business trying to show that they appreciate me is receiving a card in the mail filled with stickers, a Starbucks gift card, and a note congratulating me on my upcoming wedding. It made me feel so special and is actually a practice I try to carry on in my own business. Read more>>

Ariel Young

Customer appreciation is so important because as a business owner I want my customers to know that I value them and appreciate their willingness to support Copper and Brass Paper Goods. I take pride is hand packing every single order. I tend to include freebies such as cute bookmarks, stickers and sticky notes. This extra little touch helps our customers feel valued and truly appreciated. Read more>>

Jena Dekdebrun

I love to show my appreciation to my Muletown Kids Family! I am so thankful for every person that comes through the door. These amazing customers are supporting my dream! When I first opened, one of the moms that had come in a few times posted on a local facebook group and was just venting about all the struggles she was going through. Read more>>

Latonia Nichols

A present client or future client will never have to wonder if I am there for them or am I listening, etc. I not only go far and beyond to show it but I do it so I can express it! I make sure I provide EXCELLENT CUSTOMER SERVICE and TOP OF THE LINE PRODUCTS and SERVICE. Read more>>

Christopher Penland

I can’t say it is the best thing, but I can say that there are several ways I show my appreciation for each and every order. From the moment the order is confirmed, I maintain open communication with my clients. Read more>>

Jordan Allen

All my customers that purchased from me from the very start of our business launching really meant alot! When a new business starts up you never know what to expect from that business. The amount of support that was shown and still shown is amazing. Read more>>

Sarah Crook

The best thing we do to show our customers that we appreciate them is through creating an excellent experience for them to enjoy. Client experience is of the upmost importance to our team, and it is one of the best ways we can ensure that we are serving our clients well. Read more>>

Tiffany Wright

In the my career, over 14 years and counting, of working with people from all walks of life I have learned that even though the massage session is helping to relive pain with in the body, me as the therapist being completely present for my client gave them an opportunity be at peace. Read more>>

Donyelle Townsend

The best thing I’ve done to show a customer that I appreciate them is providing top tier customer service. Initially, I started out with one product: Royal Purple Sea Moss. I am a firm believer in figuring out the ins and outs before expanding, so I wanted to ensure I was on top of everything pertaining to our Sea Moss before adding more products to our line. Read more>>