We’re excited to introduce you to the always interesting and insightful Whitney Kemp. We hope you’ll enjoy our conversation with Whitney below.

Whitney, thanks for joining us, excited to have you contributing your stories and insights. What was the most important lesson/experience you had in a job that has helped you as a business owner?

A story that taught me a valuable lesson happened after I quit my first job after college. My former supervisor gave me some great advice. She told me to find something that I am passionate about. If you are not passionate about your craft. My advice for you is to not waste your time. I will also say that no matter how good you think you are at your craft. You too can be replaced by someone that exemplifies more passion and humility than you do.

Whitney, before we move on to more of these sorts of questions, can you take some time to bring our readers up to speed on you and what you do?

The Glam Gatzby LLC is a sign of my personal growth. The birth of this company shortly followed the birth of my daughter. I fell into a deep depression in 2010, right after my daughter was born. I took a break from college for about two years and just was not in a great place mentally or physically. One night, I had a conversation with God, and it was one that I would never forget. I asked HIM, “What can I do to make money?” He revealed my gifts to me that night. My advice to anyone seeking counsel is to go to God! God has the answers if you ask. You may not get them when you want, but the answer will always be on time!

I like to consider what I do as art. The art of styling and creating new looks. I am known for hairstyling, celebrity-inspired thrift store styling hauls, and social media marketing.

Any advice for growing your clientele? What’s been most effective for you?

Remain teachable, hungry, humble and check your ego at the door. Keep in mind that your reputation makes it to places before you do, so be mindful of your encounters with people. You never know who you may need in the future. Social media helped my business expand, as well as word of mouth in my hometown.

We’d love to hear about how you keep in touch with clients.

I keep in touch with my clients and foster brand loyalty by having excellent customer service and meeting clients where they are. There have been times that I have had to turn my wrongs into right! If my customer service has ever fallen short, I have no problem with correcting anything on my end. There was a time when I had a client that was not pleased with her hair. She was very vocal about it, and so I fixed it. I refunded her the money for the style and covered the cost for her to buy new hair. Situtations like that gave me a good name and created brand loyalty with my clients.

Contact Info:

• Website: theglamgatzby.com
• Instagram: theglamgatzby , theglamgatzbybrand , glamgatzbymagazine

Image Credits
Tanesha Childs Photography IG: ZOMBIEFAME