Brand loyalty is such a stale and detached way of referring to how much love your clients have for you and your brand. How much they love you often correlates very highly with how appreciated they feel – and while most business owners want to increase brand loyalty, we feel there isn’t nearly enough discussion about one of the key factors, making clients feel appreciated. So, we’re trying to connect with business owners and operators who are willing to share stories that illustrate how they’ve made their clients feel loved and appreciated.

Sheralyn Bennett

Our clients are our main focus in our real estate business (I work with my husband Chris). We do many things throughout the year to keep in touch with past clients (stopping by their home with a small gift, client parties, etc) I think the things that have really made a difference are that we are not afraid to get our hands dirty & do manual labor to help clients out in a pinch. One example that stands out in my mind is a home that had had a hard time selling, once it did, the buyers loan required some fixes that the seller did not have much money to do themselves. We are pretty handy (we actually both have our contractors licenses too) We went over and spent the weekend scraping & painting some peeling paint so that it would pass the requirements. Read more>>

Paul Richard Arguelles

One day we got a call from a customer who needed help with a kitchen remodel. We gathered their information and walked the project it turned out it was a non profit women’s shelter for abused women. That hit close to home because my mother was a victim at a young age and she endured some traumatic experiences from a man she loved at the time. When I walked the project they didn’t have very much money and were on a tight budget. This weighed heavy on my heart and I had to do something about it. We stepped in and did the entire project at no cost to them. Read more>>

Mohd Imran

It’s the “Connection & Relationship” that matters most to me. My journey has always been about Creating and Building platforms for the People, Fuelled by Purpose & Passion. It’s crucial to Connect with their Ventures, Human to Human, Truly & Deeply. Everything starts from there. They deserve to have something that reflects their AWESOME ventures, blood & sweat, the true purpose of their online presence, audiences and their entire package. That’s why i started BIZBoost (Digital Media, Growth Management & Publications). I treat them like friends in real life, because i deeply care for their “Needs”. Read more>>

pamela lagoudakis

I have a lot of fabric. Like, way too much fabric, and I really wanted to make our packaging more upscale. I wanted each of my customers to feel special every time they ordered from us. Earlier this year I decided to revamp our packaging and actually make it wrapped up like a gift with ribbon and tissue paper. On the inside I include a hand-written note and include a free bookmark and fabric coaster. We’ve had many customers message us to tell us that they loved the package and they thank us for the freebies. Read more>>

Joey

Build a relationship … Business is about “Building Forever Clients” and allowing clients the opportunity for the best shopping experience ever. I am very personal with my client; I offer tips, one on one consultation, I get to know my clients outside of this being just a transaction. I am honest and up front about everything I sell. I offer giveaways, gift cards, promo codes and much more. I am building an experience to create these “FOREVER CLIENTS”. Read more>>

Chance and Chase Cheeney

We enjoy making our audience feel our music. Songs that we have written, the audience can pull from that song to relate to something that might have happened in their lives or someone that they know lives. When and audience member comes to ask us to play a song we try and do what we can to play that song for them.. If we don’t know the song we try to learn it during our break and play it on our next set. Fulfilling the audiences needs and seeing them smile is the best satisfaction that we could ever have. Read more>>

Bronwyn Swartz

I have one very loyal customer who is always showing off the jewelry pieces she has bought from me. She is constantly tagging me in her posts, telling her friends to buy from me and has requested several custom pairs. I am her go to when she needs a gift for one of her girlfriends. I just love that she thinks of me and is so generous with her compliments and spreading her love for my jewelry pieces. You cannot buy that kind of advertisement. Read more>>

Mariah McDowell

During the two years that I have been in business, I always make sure to show appreciation to my customers. I allow exchanges if the item is the wrong size or defected, because I want every customer to get their money’s worth of purchasing. Along with that I have a various of sales according to the season, holiday, and sometimes just because. I have had a couple of free giveaways and raffles. And to give the loyal customers a bit more gratitude, I may slip in something extra with their order. Read more>>

Victoria Daniel

I do have an agent, LModelz, that helps secure my opportunities, and compensation for creative world. I was browsing through social media, in 2020 and landed on Directionsusa Agency page and happen to click on a model whom was signed with Leslie. I visited her website, applied with the digitals I had and submitted my form. That was in October of 2020. It was November of 2020, it was pouring down raining around 2AM, with no expectancy, I received a Zoom invite with Lmodelz to attend model boot camp. Read more>>

Susan Zurenda

It can be difficult for a debut author to acquire a literary agent, much less a dream agent. The day my dream agent accepted the manuscript for my novel “Bells for Eli” is one of the most fortunate in my life. Working part-time as a book publicist, I met my agent at a social function she attended in South Carolina a couple of years before I wrote my novel. She’d come South from New York to support one her authors with a new release. I was honored just to meet this agent who has represented a number of authors I greatly admire. I had no idea I’d ever pitch my own Southern novel to her. Read more>>

Camille Roark

I do work with an amazing team! These are individuals I met along my journey. I met some at Fashion weeks, some through friends, others reached out to me for collaborations on social media. I admire all of their talents so much and I’m still in awe they feel the same about me. Read more>>

Leisel L. Taylor

My business is truly focused on giving back to the community, our clients and our agents. We have the firm belief that we would not be successful if it were not for the individuals that patronize and support our business. Our clients truly appreciate the events that are hosted for them. We have an annual event with a live band, DJ and some good old barbecue during the summer that our clients attend annually. Many clients have shared that they feel like family and will continue to do business with us as we show that we care. For community we host an annual Shred Day event where individuals can get rid of boxes of unwanted paperwork. Read more>>