After tens of thousands of conversations with business owners, we’ve concluded that one of the key determinants between thriving and struggling businesses is how appreciated customers feel. While that insight might seem fairly commonplace, what’s rare is discussion on how business owners go about making their customers feel appreciated. So, we reached out to some of the most loved and admired entrepreneurs and small business owners in the community and asked them to open up about how they show appreciation to their customers. 

Natalia Hunt

We at rise are constantly striving to bring a client forward prospective to our practice. Whether that be follow ups, referrals, recommendations, or education based in bodily awareness. We believe that the greatest act of kindness we can give our client is a transparent and positive experience that meets their individual needs. Read More>>

Amy Marshall

One of the biggest ways we show our customers that we appreciate them is by making sure they truly feel seen. In our case, our customers are the vendors who trust us to represent their businesses. So appreciation isn’t just saying thank you, it’s actively investing in their success. Read More>>

Joao Bosco

I have enormous respect for my clients. I never take for granted the effort it takes for someone to sit at my table for a large tattoo. Everyone has a life. Everyone has responsibilities, work, family, financial pressures. Committing to a large piece, especially something like a full back, requires real sacrifice and planning. Read More>>

Nicole Garmise

My clients become friends. Our relationship develops from then start of their booking inquiry, well after their session ends. Photography is such an intimate experience, it feels weird to just part ways after a session is over. I learn so much about each client I photograph, and I spend hours staring at their faces while I edit. Read More>>

Whitney Parker

One of the most meaningful ways I’ve shown appreciation to a customer happened with a longtime client who had been coming to me during a very difficult season in her life. She had quietly shared that she was going through a divorce and struggling to feel like herself again. Read More>>

Kayla Flamman

One of my favorite parts of running the gallery is getting to know our collectors – their homes, their style, and the pieces that really resonate with them. I remember a client who had fallen in love with an artist’s work but needed something very specific for a space in their home. Read More>>

Michaela Magor

One thing that really stays with me is when clients feel embarrassed to have us come into their home because things have become overwhelming. I always make sure they feel comfortable and understood, because inviting someone into your home takes a lot of trust. I also like to do small extra things that clients don’t expect. Read More>>