We caught up with the brilliant and insightful Philip Vann a few weeks ago and have shared our conversation below.
Alright, Philip thanks for taking the time to share your stories and insights with us today. Covid has brought about so many changes – has your business model changed?
Covid for most business has been devastating unlike our business. Our business is an essential business in many aspects. We repair smart phones, computers, electronics which are the lifeline of our society. Children that have been schooled from home their computers were in need to be in top performance we helped many parents keep their children’s ipads in top performance. We are all in need of our smart phones when a phone is dropped and a screen breaks people are frantic, we repair screens in 20 minutes or less. We have many customers that refer family and friends which is the greatest thank you that a person can give us. We currently own and operate two stores and it is our goal to continue opening more stores to service the demand as technology expands.
Philip, before we move on to more of these sorts of questions, can you take some time to bring our readers up to speed on you and what you do?
Our business began as a dream to help others in a field that is very demanding. We are a family owned business and take great pride in servicing our customers so they return and refer us to their family and friends. We don’t emulate any other business we take pride in our work, the end result in a repair is to see a customer smiling when they leave our stores.
Can you talk to us about how your funded your business?
Our business has humble beginnings. We began as a mobile repair, we wrapped our lifted F150 truck with our business logo with photos of cracked phone screens, ipads etc. people would flag us done on the road, we were literally a mobile billboard. We have grown leaps and bounds from those days. We started with a business loan, when we decided to go into our first store front. We built walls, sanded floors, painted, installed lighting, built a counters etc.
How’d you build such a strong reputation within your market?
Being Honest, and giving people a value for their money!
Contact Info:
- Website: ifixrepairtexas.com
- Instagram: ifixrepairfast
- Facebook: https://www.facebook.com/Ifixrepairfast
- Yelp: https://www.yelp.com/biz/ifix-carrollton-2
Image Credits
Owner of iFix