We recently connected with Luke Bigby and have shared our conversation below.

Luke, thanks for taking the time to share your stories with us today We’re complete cheeseballs and so we love asking folks to share the most heartwarming moment from their career – do you have a touching moment you can share with us?

One of the most meaningful moments in my career, something I often reflect on when I need a reminder of my purpose, was with my very first patient outside of school. He was an immigrant from Kenya who had been living with constant, severe pain for over 30 years following a motorcycle accident. Despite seeing multiple doctors over the years, nothing had brought him relief.

He had never been to a chiropractor before. After his very first adjustment, his pain disappeared. Overwhelmed, he embraced me with a big hug and began to cry. He thanked me with such sincerity and kindness that it left a lasting impression on me.

That moment deeply impacted his life and mine. I’m incredibly grateful that my first experience as a doctor was one that reminded me so clearly of why I chose this path.

As always, we appreciate you sharing your insights and we’ve got a few more questions for you, but before we get to all of that can you take a minute to introduce yourself and give our readers some of your back background and context?

My name is Dr. Luke Bigby, D.C., and I am a proud Cherokee chiropractor serving the Cherokee Nation. Growing up in my community, I witnessed firsthand the devastating impact of opioid dependency. Many of my own family members, struggling with chronic pain and injury, became reliant on painkillers. From a young age, I knew I wanted to help people in a more meaningful way—building real relationships and improving lives through better health. I just didn’t know how yet.

I initially planned to attend medical school at Oklahoma State University, but everything changed when I sustained a serious injury to my lower back. The pain was intense, and every doctor I saw prescribed the same thing: medication. Though I followed their advice, the pain never improved—and I began to realize I was on the same path that had harmed so many in my family.

Out of desperation, I visited a chiropractor in my hometown. Despite my skepticism, after just one adjustment, my pain was completely gone. That moment not only changed my perspective on chiropractic care—it changed the direction of my life.

Today, as a chiropractor practicing in the Cherokee Nation, I have the privilege of helping people reduce pain, avoid surgery, and live healthier, more active lives—often without the need for medication. I work closely with individuals on weight loss, exercise, and nutrition, always taking a personalized, hands-on approach. What sets me apart is the time and attention I give to each person. I listen closely, I care deeply, and I strive to do everything in my power to support each patient’s healing journey.

At the heart of my practice is a commitment to individual health freedom and a deep reliance on my faith in Jesus Christ. It’s this faith that inspires me to make the greatest possible impact—physically, emotionally, and spiritually—for every person I serve.

Learning and unlearning are both critical parts of growth – can you share a story of a time when you had to unlearn a lesson?

During my time working in Kansas City alongside several different chiropractors, I quickly realized that many practices operated in a way that closely mirrored the traditional medical system, one that often felt impersonal and rushed. I had to unlearn that “cookie-cutter” approach, which didn’t align with the kind of care I believe patients truly deserve.

What stood out to me was how often patient concerns were overlooked or dismissed due to time constraints or standardized routines. That experience shaped my commitment to doing things differently. At our practice, we take pride in dedicating meaningful time to each individual. We listen carefully, address their most pressing concerns, and work collaboratively to help them achieve their health goals.

Beyond just providing care, we focus on building lasting relationships, making our patients, their families, and even their children feel seen, heard, and genuinely comfortable in our office.

Putting training and knowledge aside, what else do you think really matters in terms of succeeding in your field?

Other than training and knowledge, I believe the two most important factors for succeeding in my field are delivering excellent clinical results and providing outstanding customer service. First and foremost, patients come to us for help with real pain and real problems. If you’re not consistently helping people feel better and achieve their health goals, it’s hard to build trust or grow a lasting practice. That requires not just technical skill, but a commitment to continually improving your craft.

Equally important is the patient experience. People want to feel heard, cared for, and valued. That’s where customer service comes in. Taking the time to listen, explain, follow up, and make people feel at home can turn a one-time visit into a lasting relationship. In a field built on trust and personal connection, how you treat people is just as important as how you adjust them. Compassion, clear communication, and reliability go a long way toward setting yourself apart and making a real impact in your community.

Contact Info:

• Website: https://www.bigbyfamily.com
• Instagram: https://www.instagram.com/bigbyfamilychiro/?fbclid=IwAR0TzlxQXEcAwuboyGhgl08Mj8hClYN0MEHrZMhZebfxkWoh8Lsp_DSCFNQ#
• Facebook: https://www.facebook.com/people/Bigby-Family-Chiropractic/100095311269676/

Image Credits

Luke Bigby
Stevy Pinion