Owning a business is challenging – from increasing costs, regulations, competition and more the day to day of being a business owner if often far from glamorous. However, the reason so many of us do what we do is the moments when we are able to come through in a big way for our clients. The moments when we know we’ve made a real difference. Every entrepreneur we know wants to increase the frequency of those moments and so we think one of the best ways to do that is by having people share their stories with others – we can all learn from each other and become better recognizing and executing on opportunities to help our clients win.

Jonathan Hedvat

One of our customers visited the Elvis Museum in Tennessee and saw an extremely rare 45rpm record from Sun Records. He had to have it, but the museum wouldn’t sell it. So, he went on a mission to track it down—and we were the only place in the world that had it at the time. Read more>>

Lori Wells-bauer

As a small animal pet nutrition counselor, I help hundreds of pet owners navigate the stress of receiving a disease diagnosis for their beloved dog or cat. Knowing that time is limited and precious, many pet owners come to me to develop personalized disease management diets for their pet. The goal being to help bring comfort and healing to their pet while also extending their pet’s life. I feel truly honored to help bring the same peace and comfort to my clients as they hope to extend to their best friend. Read more>>

Monique Elwell

One of the most impactful customer success stories I can share is our work with Novartis, particularly in helping their sales teams engage with healthcare providers (HCPs) through personalized video messaging.

When the COVID-19 pandemic drastically reduced in-person access to HCPs, Novartis faced a significant challenge. Sales reps were struggling to maintain engagement and drive sales in a world where face-to-face meetings were no longer the norm. Novartis needed an innovative solution that would not only help improve engagement but also be scalable, efficient, and compliant within their highly-regulated environment. Read more>>

Rose Sanctuary

“I am so grateful to have had the pleasure of experiencing Rose’s garden retreat. Her extensive knowledge of flora and fauna, along with its various uses for healing the mind, body, and spirit, truly amazed me during the experience. And above all, her warm guidance and compassion throughout the journey encouraged me to dive deeper into my own psyche and reconnect with a feeling of joy and clarity that I haven’t felt in a long time. Rose is a master at creating the space for her clients to experience a profound reconnection to the inner child that is often lost in the day to day reality of adulthood and suppressed trauma. Read more>>

Hyacinth Tucker

Thank you for the opportunity to share a meaningful customer success story. At The Laundry Basket LLC, we pride ourselves on making a real impact, not just through clean clothes but through service that truly changes lives.

One story that stands out involves a single mother in Baltimore who was struggling to keep up with her daily responsibilities. She worked multiple jobs while raising three young children, and laundry became an overwhelming burden. She reached out to us, explaining how difficult it was to manage everything, especially when her apartment’s washer and dryer broke down. Read more>>