We were lucky to catch up with Christy Hall recently and have shared our conversation below.
Christy, thanks for joining us, excited to have you contributing your stories and insights. Let’s start with the story of your mission. What should we know?
At Phase One Screening, our journey began with a simple yet powerful observation: healthcare can often be a stressful, inconvenient experience, especially when it comes to something as routine as blood tests. Whether it’s a busy parent struggling to find time for a lab appointment, an elderly person who finds it difficult to travel, or someone who feels anxious about going to a medical facility, we recognized that many people were facing barriers to accessing essential care.
Driven by the belief that healthcare should meet people where they are, we set out to change that. Our mission is rooted in providing more than just a blood draw — it’s about bringing compassion, convenience, and comfort right to your doorstep. We understand that life can be hectic, and sometimes, the most important part of health care is simply removing the obstacles to getting the care you need.
For us, it’s not just about offering mobile phlebotomy services; it’s about empowering people to take charge of their health without the stress of traveling, waiting in long lines, or dealing with complicated logistics. From young professionals to senior citizens, and everyone in between, we ensure that each individual feels valued, respected, and cared for during every visit. Whether it’s a home, office, or other preferred location, we bring the lab to you.
With a focus on professionalism, precision, and empathy, we aim to make every patient feel comfortable and confident in their care. Our mission is simple but powerful: to make healthcare more accessible, one blood draw at a time, and ensure that no one has to choose between convenience and quality care.
At Phase One Screening, we believe that healthcare should be personal, and our mission is to make it just that — convenient, compassionate, and always focused on the needs of the people we serve.
Christy, love having you share your insights with us. Before we ask you more questions, maybe you can take a moment to introduce yourself to our readers who might have missed our earlier conversations?
Phase One Screening is a mobile phlebotomy service dedicated to providing high-quality, convenient blood collection services directly to individuals at their homes, offices, or any location of their choice. Our professional phlebotomists are trained to deliver exceptional care, ensuring that each patient receives a comfortable, efficient, and stress-free experience. We handle routine blood draws, lab work preparation, and more, making healthcare easier and more accessible for individuals who may have difficulty visiting a traditional lab or clinic.
Our goal is to bridge the gap between medical services and patients’ busy lives, offering flexibility, privacy, and peace of mind. Whether you need a routine check-up, ongoing treatment monitoring, or a one-time test, we bring our services directly to you, eliminating the need for travel or time off work.
The inspiration behind Phase One Screening comes from a deep understanding of the challenges many face when it comes to healthcare accessibility. For many individuals, traditional lab visits can be inconvenient, uncomfortable, or even overwhelming. Whether it’s a hectic schedule, physical limitations, or anxiety about medical procedures, these obstacles often prevent people from getting the care they need.
While witnessing my own father struggle with these challenges, I realized there was a significant gap in the healthcare system. It became clear that there was a strong need for a service that would bring high-quality healthcare directly to patients, wherever they are, with the same professionalism and expertise as a traditional medical facility. This insight sparked the creation of Phase One Screening, a service that offers not just a blood draw but a personalized and compassionate approach to healthcare.
By offering mobile phlebotomy services, we aim to remove barriers to healthcare, making it easier for people to stay on top of their health without sacrificing their time, energy, or comfort. Our commitment to improving the patient experience is at the heart of everything we do, and we are proud to be a solution that helps people prioritize their health with ease.
Can you tell us about a time you’ve had to pivot?
I initially started a home health agency with a passion for helping people and a clear vision to provide quality in-home care. However, the business faced challenges that I hadn’t anticipated — from difficulty recruiting qualified staff to stiff competition from larger agencies. Despite my best efforts, I found it hard to keep the business sustainable.
After realizing the home health model wasn’t working, I reflected on my passion for healthcare and helping others. Through my own experience of caring for my father and during a visit to one of my patients, I saw firsthand the struggles they faced in getting to the lab for routine blood work. That’s when the idea of mobile phlebotomy clicked. I saw a growing demand for convenience in healthcare, especially for those who struggled with transportation or had busy schedules.
I decided to pivot, let go of the home health agency, and focus on mobile phlebotomy. It was a risk, but it turned out to be the right one. The new business allowed me to continue helping people in a meaningful way, offering convenience and comfort while building a more sustainable business.
What’s been the most effective strategy for growing your clientele?
Word of mouth has been an incredibly effective strategy for growing my mobile phlebotomy business. From the very beginning, I focused on providing excellent, personalized service to each of my patients. Whether it was going the extra mile to ensure they felt comfortable during their blood draws or being flexible with scheduling, my goal was always to exceed their expectations. As a result, my patients began recommending my services to their friends, family, and colleagues, creating a network of referrals.
The trust and positive experiences shared by word of mouth have helped build a strong reputation in the community. Many of my new clients come to me based on recommendations from others who have already had positive experiences, which has created a steady stream of business. People appreciate the convenience, professionalism, and care they receive, and that genuine word-of-mouth promotion has been a cornerstone of my growth.
Since mobile phlebotomy is a more personalized service, patients are often eager to share how it’s made their lives easier, leading to further referrals. Over time, these organic connections have helped expand my business without the need for expensive advertising or marketing campaigns. Word of mouth has been invaluable, as it builds trust and credibility in a service where reliability and patient care are everything.
Contact Info:
- Website: https://www.phaseonescreening.com
- Instagram: Phaseonescreening
- Linkedin: https://www.linkedin.com/company/phaseonescreening/