Brand loyalty is such a stale and detached way of referring to how much love your clients have for you and your brand. How much they love you often correlates very highly with how appreciated they feel – and while most business owners want to increase brand loyalty, we feel there isn’t nearly enough discussion about one of the key factors, making clients feel appreciated. So, we’re trying to connect with business owners and operators who are willing to share stories that illustrate how they’ve made their clients feel loved and appreciated.
Kalene Hoffmann
Our entire team at Bodybar Pilates does an amazing job making our members feel special. We intentionally celebrate class count milestones with milestone certificates, grip socks and instagram shout outs. In addition, we do our best to celebrate members birthdays and truly show each member how much they mean to us as a team. Read more>>
Michelle Chant
Every year for quite some time I always do a drawing to “GIFT” a Massage or “Photo session” to someone that couldn’t necessarily afford it. This feels like a wonderful way of giving back. In addition I enjoy doing extra minutes whenever I am able to during healing treatments. The ability to gift healing is a win win for all. Read more>>
Sheila And Jd
At AKINYI, our customers are the heart of everything we do, and they’re the reason behind our remarkable, steady growth. To show our appreciation, we offer year-round sales, ensuring our loyal customers can easily stock up on their favorite products at affordable prices. For those who prefer shopping in person, we go the extra mile by providing a coupon code with every purchase, making it even easier for them to enjoy the benefits of AKINYI’s luxurious crème. Our mission is simple: to make beautiful, healthy skin accessible to everyone. We believe no one should be held back by cost when it comes to self-care. With AKINYI, premium skincare is always within reach. Read more>>
Sarai Lange
The best thing I’ve experienced as a client—and something I love to offer my own clients—is simply being present with them. Giving someone your full attention feels like a lost art these days, but it’s so important. Making people feel special and valued is a big part of my business and something I take to heart. I really don’t like thinking of my business as just a money transaction (even though I know that’s part of it). To me, the transaction is simply the result of the experience my clients have with me. Whether it’s a family session where parents feel frustrated with their kids or a wedding where the couple is stressed, I want my clients to feel understood and supported. I’m there for them, fully present, no matter what. Read more>>
Crockette Leible
As a wedding photographer I’m always so deeply thankful when clients choose and trust ME to document their once-in-a-lifetime memories out of the thousands of other photographers to choose from. I always express my gratitude in MANY ways throughout our time together…. My brides receive a candle, flowers, and a hand written love note days after booking their wedding with me. When I deliver their printed engagement photos (preferable where they work) … I often bring them coffee, smoothie, or tea to enjoy. If they offer to pay…I always say “Please accept this as a small gift. I really appreciate your business and you’re a pretty awesome person!!” Read more>>
Miriam Sanchez
Since the inception of my travel account, I have been the sole manager of my social media travel page. However, a few months after I started, the reality of managing my own social media started to become quite daunting. I quickly began to realize that the days of straightforward photo-sharing was becoming a thing of the past. Sharing my travel content was not going to be as basic as capturing a unique angle and slapping on a quick caption. Social media was now taking on a different meaning and purpose, especially for creatives and businesses. The time it took to research trends, keep up with the algorithm, capture footage, edit photos and videos, plan content, etc. was truly becoming quite the operation. Read more>>