Today we’d like to introduce you to Brandon Matthews

Hi Brandon, please kick things off for us with an introduction to yourself and your story.

I have always felt the most fulfilled helping others find fulfillment. I want to leave the people and the places I go better than I found them. Ultimately, I want to make a difference. This is why I’m passionate about doing what I call, bringing meaning back to the marketplace.

I first learned the importance of customer experience and customer service at the young age of 16 during my first job as a cold-calling telemarketer. Employees would come and go faster than you can change socks but I stayed for the two year tenure of my High School working days. This helped lay the foundation for what I would be passionate about sharing throughout my life.

Most of us will spend ⅓ of our life working. We dread Monday morning, work our week away, and wish for the weekend. The problem with living this life is that the weekend just doesn’t last long enough. When we are young we rush to grow up and then when we grow up we wish to be young again. We lose our health to make money, and then lose money to regain our health. We wish so much for the future, that we fail to live in the present or the future. We live as though we will never die, and die as if we never lived. I believe there is more than this. I believe we can shift the culture within our places of employment to provide employees with passion and purpose while sharing this change with the customers that we serve.

So my mission is to help organizations become healthy by helping them develop better company culture, team health, organizational health, customer service, customer experience, personal, peer, and public leadership development.

Alright, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?

Are there really smooth roads? Honestly, the struggles actually develop our greatest strengths. My struggles have stretched me to seek solutions that not only benefit my life but those who I lead along the way. The majority of what I share with clients is life and leadership that has been lived and learned over the past 20 years.

I have experienced dreading Monday – Friday because of a negative company culture, a lack of passion and purpose in what you do, and feeling like there is no way out of this cycle. These lived experiences are what equipped and empowered me to make a difference in other organizations. I believe we can enhance the quality of life for everyone by changing our work dynamic. So my work comes from an overflow of life experience.

As you know, we’re big fans of Meaningful Marketplace. For our readers who might not be as familiar what can you tell them about the brand?

Statistics tell us that even in an organization like yours…

87% don’t like their job
77% hate their job
48% are already looking for their next job
40% hope to leave their job in the next 12 months

Most clients say that their biggest limitation in getting ahead of the foundational issues contributing to these statistics is simply having the time to address all of them. I help to lift that load for you as a fresh voice to communicate the vision, values, goals, and desires that you have for your organization. This is accomplished by focusing on key areas of your organization like:

Communication
Company Culture
Customer Service and Customer Experience
Organizational and Team Health

I provide training’s that are tailored and customized to address the needs specific to your organization. The process begins by listening to the primary pain points that you are experiencing and I will craft content that will empower and equip your team. Training can be facilitated in one hour sessions, half day or full day sessions. I also provide keynotes for large corporate gatherings that add value and enhance your team.

One of the unique things about my approach is that I apply myself like a member of your team. I invest upfront in listening and learning from the perspective of the organization so that I can leverage that into tailored solutions. Here is some feedback from Jeffrey C. Hunter, Founder and CEO of Storyteller Overland:

“Brandon Matthews is the rare thought leader who truly understands the importance of both the big picture (Vision) as well as the significance of each individual brush stroke (Strategy). His passion for building people to unleash the full potential of an organization is contagious, and his practical insights for the day-to-day disciplines of excellence will revolutionize the way you add value to your customers’ lives. Whether you and your team are seeking to better define your core values or authentically engage your target audience, you will benefit immensely from Brandon Matthews’ incisive communication principals and effective training style.”

How can people work with you, collaborate with you or support you?

The best way to invest in your organization is by investing in your people. I can help you do that. The best way to begin that process is by visiting BrandonMatthews.com and schedule a free 15 minute consultation to determine how I could add value to your organization.

In regards to collaboration I host the Mind Your Business Podcast as a resource for those with a desire to grow personally and professionally. I often have conversations with business leaders who share their practices and principles that have contributed to their success. This helps my listeners go farther faster. I am always open to collaborating with others.

A great way to support my work in helping others is to engage with me on social media and with my podcast. You can also share with others would could benefit from my work.

Contact Info:

• Website: https://brandonmatthews.com/
• Instagram: https://www.instagram.com/brandon_matthews/
• Facebook: https://www.facebook.com/brandonmatthewscultivate
• Twitter: https://twitter.com/brandonmatthews
• Youtube: https://www.youtube.com/channel/UCVzOSppIC_gWPTRlia9kZjQ
• Other: https://podcasts.apple.com/us/podcast/the-mind-your-business-podcast/id1730496617