We recently connected with Gabriella Silvi and have shared our conversation below.
Gabriella, looking forward to hearing all of your stories today. Can you tell us about a time where you or your team really helped a customer get an amazing result?
While there are many reasons that people come into our wellness center, there are two people who really stand out to me.
One of our members came to us with terrible psoriasis so bad that he would always have his arms covered, after utilizing our red light therapy consistently he now wears short sleeve shirts and his arms look fantastic!
Another member we have is a cancer survivor and with the extensive chemotherapy came edema and with a little help from Normatec Compression and Flowpresso the edema has disappeared!
Awesome – so before we get into the rest of our questions, can you briefly introduce yourself to our readers.
I have been in the fitness industry for over 20 years, I regionally manage 3 Anytime Fitness locations including the one located right next to Renew Performance Center. I have a passion for helping people find the best version of themselves and being in the Health & Wellness industry allows me to do just that! I am most proud of being able to offer a place where you can relax and unwind while caring for your body using any of the different treatments we provide including Cold Plunge, Infrared saunas, JOOV Red Light Therapy, Normatec Compression, and Hyper Volt therapy, Float tank, Stretch and Massage services, and Flowpresso Lymphatic Drainage. Soon we will be offering Private Lagree Pilates classes and OPUS Vibra Acoustical Sound Therapy. We are located right next to Anytime Fitness Pasadena and offer a dual membership for both Fitness and Recovery.
We aim to serve not just athletes, fitness enthusiasts, but all individuals seeking holistic wellness.
We also offer a full Superfoods Cafe, providing protein shakes, smoothies, organic juices, specialty coffee, kava and kombucha drinks, and healthy meal preparations from EatNakedLA.
We hold a Kava Social night every Saturday night inviting guests to come in try our services and connect and make new friends.
Often, we hold special events like SoundBaths, Health & Wellness Fairs and Guest Speakers, and we are available to host private wellness events as well.
How’d you meet your business partner?
I was working as a Fitness Manager for 24 hour Fitness when I realized that an Anytime Fitness was opening across the street. I felt like it was time for a change so I reached out to the new owner and met him for lunch. His name is Austin Wright and I knew within 10 minutes that I wanted to work with him. He was straightforward, smart and full of energy!
I liked him immediately. Fast forward almost 6 years later we became the Co Founders of Renew Performance Center.
What’s been the most effective strategy for growing your clientele?
Our strategy for building clientele has always been good marketing, and more importantly giving people a great experience. Having excellent employees who care as much as we do, and making sure that we offer a clean, thoughtful environment for our services with care and attention to the people using them. You get one shot at a first impression and we do our best to make it positive!
Contact Info:
- Website: https://www.renewperformancecenter.com
- Instagram: @renewperformancecenter
