We’re excited to introduce you to the always interesting and insightful Randi Glover. We hope you’ll enjoy our conversation with Randi below.

Alright, Randi thanks for taking the time to share your stories and insights with us today. How do you feel about asking friends and family to support your business? What’s appropriate, what’s not? Where do you draw the line?

I personally appreciate when my friends and family support me, it shows they believe in what I’m doing and believe I can accomplish what I am setting out to do. I mostly ask them to share my business with people they know. I ask them to tell someone about what I do or share a business card, and I’ll do the rest.

I don’t necessarily ask them to be a client of mine, but if they ever want my services, I will definitely provide them. Friends and family are a great support system behind the scenes as well. When I am stressed or overwhelmed its friends and family that help to calm me down. They let me bounce ideas off of them and give me great advice when I need it.

As important as the support of friends and family can be, don’t get discouraged if they don’t show support right away. Sometimes because they know us, they wait to see how things turn out before they really get behind us, and that’s okay. There is an entire world of strangers waiting to cheer you on, so put yourself and your idea out there. Go for it with all you have so you can meet those amazing people who are standing by ready to shower you with support and encouragement.

My best friend is one of my biggest supporters, and she works behind the scenes with me all the time. It’s great to have her by my side. There are times when on the outside it looks like I have it all together, but really, I am freaking out on the inside. She can sense that but never says anything, she just makes sure she does what needs to be done in order to help me stay calm.

Randi, love having you share your insights with us. Before we ask you more questions, maybe you can take a moment to introduce yourself to our readers who might have missed our earlier conversations?

I have been in the hospitality industry for over 20 years. I started off in a restaurant as a hostess and moved to becoming a server. Once I was a part of the industry I never walked away. I have worked in other industries but always continued working in hospitality. I began bartending in 2017 and it has been an amazing journey. I went to a bartending school in Marietta, Georgia and learned the fundamentals. After I began working, I started to create my business plan in my head so I could start All That Jazz Entertainment.

All That Jazz is an entertainment company that provides Catering, Bartending and Event Planning Services to our clients. My goal is to be a one stop shop for my clients. Eventually I want to own an event space but for right now we partner with venues across the city to add our services to their business. We create amazing food from scratch, as well as signature cocktails for the events. We want our client to enjoy the event while we handle the details.

We started out just bartending and have since grown to add more services, we also provide hospitality training for industry professionals. We take great pride in providing an experience that will “wow” our clients and their guests.

What do you think helped you build your reputation within your market?

Our biggest asset has been our work ethic. From the time we meet our client until the end of the event we are providing a service. I ensure that our clients are heard and we bring their vision to life. I am sure to pass on their vision to my staff so they understand what the goals of the event are as well. Once my team gets to the event and start interacting with our clients and their guests it is only a matter of time before they are completely convinced they made the right choice in booking us.

Our clients share their experience with us with their family and friends, and before long they are contacting us for an event. The guests at the event will take business cards that we have on display and call us. The venue owners will also recommend us and ask us to be a partner with them for their venues.

Once you see us in action, there is no denying the quality of service provided and you can’t help but tell others about us. That is how our reputation has grown.

We often hear about learning lessons – but just as important is unlearning lessons. Have you ever had to unlearn a lesson?

As funny as this may sound, I had to unlearn not picking up the phone. I am someone who appreciates caller id, and there were times I would not want to socialize, and I would let the phone ring. I would let it go to voicemail and not check the voicemail. I had to unlearn that!

My industry is all about being in constant contact with people and answering the phone is vital to the survival of your business. If I don’t answer the phone, they will go somewhere else, and I lose a client. Not returning voicemails is not an option, I had to learn that as much as I want to “unplug” I have to be realistic. I have to create working hours so I can balance my work and self-care.

The biggest lesson every business owner can learn is work-life balance. I have a great work ethic, and I love what I do, that at times can be problematic because I don’t create boundaries. I will give my all and even what I don’t have because I want everything to be great for my clients, employees, and business partners. I had to learn how to “clock-out” essentially because if not I will burn out. I am no good to anyone if I am run down. My advice is to create working hours and set time aside for yourself, and stick to it.

Contact Info:

• Website: https://www.allthatjazzentertainment.com
• Instagram: https://www.instagram.com/all_that_jazz_entertainment
• Other: TikTok: @allthatjazzhouse