We’re excited to introduce you to the always interesting and insightful Cambria Kem. We hope you’ll enjoy our conversation with Cambria below.

Cambria, looking forward to hearing all of your stories today. One of the things we most admire about small businesses is their ability to diverge from the corporate/industry standard. Is there something that you or your brand do that differs from the industry standard? We’d love to hear about it as well as any stories you might have that illustrate how or why this difference matters.

Certainly! Here’s a professional response for your interview:

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As a real estate professional in Utah, I bring a unique approach to my clients by leveraging my extensive management background, which is centered on enhancing the customer experience. My focus is not just on facilitating transactions but on educating my clients about the processes and procedures involved in buying or selling property.

I believe that understanding the “why” behind each step is crucial for my clients. This transparency helps them appreciate the value of their investment and the strategic decisions we make together. By prioritizing this level of understanding, I foster a sense of trust and confidence, which is the foundation for lasting relationships.

My approach ensures that clients are not only satisfied with their current transaction but are also well-informed and empowered for future real estate endeavors. This dedication to customer education and relationship-building truly sets me apart in the competitive Utah real estate market.

As always, we appreciate you sharing your insights and we’ve got a few more questions for you, but before we get to all of that can you take a minute to introduce yourself and give our readers some of your back background and context?

My journey into the real estate industry was significantly influenced by my family, as I come from a long line of realtors. Growing up, I was constantly exposed to the dynamics of the real estate world, witnessing firsthand the profound impact that dedicated professionals can have on their clients’ lives.

Additionally, my background in management, particularly in customer service and marketing, played a pivotal role in my decision to pursue real estate. This experience gave me a deep appreciation for the importance of customer experience and the value of clear, effective communication. I realized that in real estate, I could have direct control over how my customers were treated, ensuring they received the highest level of service and attention.

Being able to combine my family heritage with my professional skills has been incredibly rewarding. It allows me to bring a unique perspective to my clients, one that is rooted in tradition but also driven by modern principles of customer care and strategic marketing. This blend enables me to create personalized, meaningful experiences for each client, which is ultimately what inspired me to embark on this career path.

We’d love to hear a story of resilience from your journey.

I have demonstrated resilience in life by navigating the challenges of being a single mom of two with no outside help. Scraping by to make ends meet, I found immense self-gratification in my ability to achieve my goals independently. I managed to go to college while maintaining a full-time job to support my children, which required unwavering determination and perseverance. These experiences have shaped my strong work ethic and my commitment to overcoming obstacles, qualities I bring into my professional life every day.

How about pivoting – can you share the story of a time you’ve had to pivot?

I worked in management for a large cell phone company in my 30s. At the time I had a teenage daughter and I was being heavily recruited by a marketing company to be their marketing Director. It was going to be a leap of faith because I was going from a large corporation with a lot of benefits, to a small corporationwith a lot of nuances and unknown. I was in the middle of teaching my daughter how to take chances in life and had to swallow my own words and do just that. It worked out amazing and gave me so many incredible experiences

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