We caught up with the brilliant and insightful Betty Dell, Business Management a few weeks ago and have shared our conversation below.
Betty Dell, Business Management, thanks for taking the time to share your stories with us today What do you think it takes to be successful?
I have worked at different financial organizations in the Management / Customer Service field, reporting to experienced and skilled individuals before I became a business owner.
I started as a bilingual Customer Service representative and escalated different positions to become a department Manager. I can proudly say, I worked hard and enjoyed and learned from the different positions I had.
I like to plan what I do ahead of time and always keep things organized; the work experience I acquired with VPs, directors, managers and individuals from different backgrounds gave me the expertise and knowledge I now possess to manage my business.
It was a long process but the over 20 year work dedication was valuable and provided me the skills to be the successful person I am now.
As a business owner, I have to see the big picture, all aspects of the business. I have the organizational aspect and I am also creative, patience and flexible. I always look to enhance my general knowledge to be successful.
But sometimes like anything in life, nothing comes easy, there are challenges that must be addressed and be prepared to make drastic decisions is a must.
I have an overall perspective of my business, from organization, operations, sales, accounting, marketing aspects and I learned to manage them all to be successful on what I do.
It is also very important to me the attention to detail aspect and working with kitchen renovations is a required skill..
Betty Dell, Business Management, before we move on to more of these sorts of questions, can you take some time to bring our readers up to speed on you and what you do?
I am a small business owner in the Tampa area, passionate for home decor for years needless to say I like to accomplish any task always demonstrating a thorough concern for all the areas involved . Nothing is perfect for me if it is not in the proper place/ area I am trying to improve.
Everything evolves around creation, be selective, love what you do but most of all be committed ad passionate and always provide the best decor advice to my customers.
My decor experience started some years ago when we lived in Weston Florida where we resided for almost 20 years; improving kitchen decor in my own home and I also remodeled a guest bathroom from wallpaper decor to Venetian plaster decor. It was a big project for me as a beginner but it was successfully accomplished and you can see sone pictures with this article.
Since we relocated to the Tampa area and while sharing ownership of a financial education online business with my husband, I decided to start a new venture, Elevate Homes Designs LLC (www.elevatehomesdesigns.com) with my daughter as my partner in 2023.and we are dedicated to work with customers looking for kitchen remodeling with the best quality products and our dedicated commitment.
Every customer is unique and kitchen improvements are based on their requirements and budget. Our professional and experienced advice is valuable for our customers.
We always present the high quality choices to our customers.
There are so many kitchen remodeling business in the area and there will always be business for everyone if you know how to personalize your work and how to communicate with your customers.
That is exactly what we offer to customers; our personal touch from the first contact we have with them to the end of the project and ensure our customers satisfaction when they are presented with their exquisite remodeled kitchen.
I believe that the kitchen is a reflection of your home, it is the most popular room to entertain family and friends therefore it is the epitome of the house.
Did I mention we are bilingual? Yes, we are you local kitchen remodeling business in the Tampa and surroundings areas and we speak Spanish as well.
We are a team of hard working women that will be with our customers during the entire process during their kitchen remodeling.
You can always reach to us!
Can you share a story from your journey that illustrates your resilience?
I would like to share my story a little more in depth and I hope to inspire others specially women that embrace women empowerment .
I am native Peruvian living in this country for great part of my adult life and despite the many challenges presented at the beginning, language barrier and different social culture. I worked hard to have a better life and escalated work positions, learned along the way and achieved the many challenges presented to reach a successful career.
I am almost 64 years old and as many people always ask me, what do I do to keep up with my personality and physical appearance. There is no secret other than live a healthy life, enjoy life to the fullest with my lovely husband of 35 years, my 2 children and 2 grandsons, keep up with physical activities, travel the world with my husband every time we have a chance and never forget to smile and embrace life!
This is a quote from Warren Buffet I love and live by it:: “Surround yourself with people that push you to do better. No drama or negativity. Just higher goals and higher motivation. Good times and positive energy. No jealousy or hate. Simply bringing out the absolute best in each other.”.
We live in a wonderful country that offers many opportunities in life at personal and business levels. I am one of the many and wonderful women that became a successful individual and I am grateful for that. I never took anything for granted.
Life is not meant to be easy for anyone, it is meant to be lived. Many times happy but other times difficult. Good thing is that we learn from each up and down we encountered and that makes us strong, confident and successful
We’d love to hear about how you keep in touch with clients.
Communication and time management are key factors in my/ any business.
Technology has evolved at an increased pace. We had written communications in the past, letters that now are emails; landline phones became smartphones and finally newspaper turned into internet,
Customers have different preferences while some prefer text or direct messages some others still prefer a phone call and listen to a live person to discuss important matters regarding their interests.
No matter the type of communication I use, I like to have a personalized service with each customer in a timely manner. There is nothing more important than provide THE customer experience and pay attention to their needs and preferences when it comes to a kitchen transformation.
While Elevate Homes Designs has a social media presence, we will always be attentive and listen to customers concerns and design ideas for kitchen remodeling.
We love referrals but always focus on customer acquisition as well.
Contact Info:
- Website: https://www.elevatehomesdesigns.com
- Instagram: https://www.instagram.com/elevate.homes.designs
- Linkedin: https://www.linkedin.com/in/betty-dell-6592b9297