We recently connected with Judy Beltrez and have shared our conversation below.

Judy , thanks for joining us, excited to have you contributing your stories and insights. So, naming is such a challenge. How did you come up with the name of your brand?

The inspiration behind the name “Your Concierge Austin” stems from a deeply personal commitment to providing tailored services to each individual and their families in the vibrant city of Austin. Choosing “Your” was intentional, highlighting our dedication to making every aspect of our service client focused and attentive to their unique needs.

We recognize that each client’s needs are as unique as their personalities, and this shapes the way we approach our services. Whether it’s handling daily errands, coordinating home projects, or managing personal schedules, we ensure every task is completed with meticulous attention to detail, aligning with the client’s specific needs and expectations.

Judy , before we move on to more of these sorts of questions, can you take some time to bring our readers up to speed on you and what you do?

I am the proud founder of Your Concierge Austin. The journey into this industry began quite organically. My husband and I started by running errands and managing tasks for our friends and neighbors. As word spread about the convenience and reliability of our services, what began as a small favor for friends quickly grew into a more concrete business. We realized there was a significant need among busy professionals, particularly C-level executives and prominent families, who simply didn’t have the time to manage daily errands, car services, or even waiting in line for popular local spots like the best BBQ in town.

At Your Concierge Austin, we offer a wide range of personalized services designed to make our clients’ lives easier and more manageable. Our services include running errands, organizing home projects, managing personal schedules, tyding up, picking up restaurant orders, and much more. We solve the problem of time for our clients, allowing them to focus on their work, family, and personal interests without the stress of daily chores. Our mission is to handle the details with unparalleled efficiency, affording our clients the luxury to focus on their passion and joys.

What sets us apart is our 15+ years of experience working with C-level executives and wealthy families. Our extensive experience means we’ve seen it all and handled it all with grace and efficiency. We’ve built our reputation on trust, reliability, and a personal touch that directly improves our clients’ business and personal lives. We understand the unique pressures they face and take pride in alleviating their stress.
This combination along with some key aspects differentiate us:
1. We prioritize safety and reliability. Our team is fully insured and undergoes thorough background checks to ensure peace of mind for our clients.
2. We provide a list of trusted and insured vendors and providers that we have personally vetted and worked with. This ensures that our clients receive top-quality service from reliable sources.
3. Our clients have access to an online platform where they can track their hours and see the work we are doing in real-time. This tool promotes full transparency, allowing clients to stay informed about how their hours are being utilized.
4. Our clients have direct access to me, the owner, regardless of which concierge or personal assistant they are working with in our company. This ensures that their needs are always addressed promptly and personally.

I am most proud of the positive impact we’ve had on our clients’ lives. Knowing that our services provide significant relief and enhance the quality of life for busy professionals and their families is incredibly rewarding. Additionally, seeing our business grow from a small neighborhood initiative to a trusted service for many clients is a testament to the value and quality of what we offer.

We’d love to hear about how you met your business partner.

I love this question because my partner in business is also my partner in life…my husband! We’ve known each other for over 24 years and have been married for 18 years this July. Together, we have four wonderful kids.

Starting and running Your Concierge Austin would not be possible without him. When I’m meeting with clients, he’s either running errands for another client, handling administrative tasks, managing our social media and website, or even entertaining our kids so I can focus on the work. His support and teamwork are truly the backbone of our business, and I couldn’t ask for a better partner in both life and work.

Our journey into this business began together, and it’s been an incredible adventure ever since. From the early days of running small tasks for friends and neighbors to now managing the needs of busy executives and families, we’ve grown together every step of the way. His dedication, hard work, and unwavering support allow us to provide the exceptional, personalized service that our clients love. I couldn’t imagine doing this without him by my side, and I’m grateful every day for the amazing partnership we share both at home and in our business.

What’s been the best source of new clients for you?

The best source of new clients for us has been word of mouth and referrals. Our satisfied clients, who appreciate the high level of care and personalized service we provide, frequently recommend us to their friends and family. They want their loved ones to enjoy the same exceptional service and meticulous attention to detail that they receive. We are immensely grateful for these referrals, as they have been instrumental in building a strong, loyal client base that continues to grow.

Contact Info:

• Website: https://yourconciergeaustin.com
• Instagram: @yourconciergeaustin
• Facebook: @yourconciergeaustin
• Linkedin: https://www.linkedin.com/in/judybeltrez

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