We were lucky to catch up with Nabeela Kausar recently and have shared our conversation below.
Hi Nabeela, thanks for joining us today. So, folks often look at a successful business and think it became a success overnight – but that often obscures all the nitty, gritty details of everything that went into the growth phase of your business. We’d love to hear about your scaling story and how you scaled up?
My journey with The Elite Sales Dream Homes Team, from its early days to becoming a key player in real estate, feels like a personal adventure filled with ups, downs, and a whole lot of learning along the way. It began with just me, armed with a vision and a determination to do things differently, not just harder but smarter. The heart of our growth? It’s been all about connecting with people, especially the amazing South Asian community around us. These weren’t just business connections; they became friends and partners who shared our dreams and helped us make them real.
Embracing tech like a lifeline, from a killer CRM to rocking social media, was a game-changer. It wasn’t just about keeping up with the times; it was about creating a buzz and making sure we stood out in the crowd. But what really mattered was building a team that felt more like family. We weren’t just coworkers; we were a tight-knit group who looked out for each other, celebrated every win, and learned from every setback.
Sure, we hit a few bumps along the way. Expanding too fast without the right systems in place taught us a tough lesson about growing pains. But every challenge was a chance to get better, to streamline our operations, and ensure we were ready for whatever came next.
This journey has been so much more than a business venture. It’s been a deeply personal chapter in my life, filled with unforgettable moments, invaluable lessons, and friendships that will last a lifetime. Staying true to ourselves, valuing every person we work with, and always aiming for excellence—this is what has taken us from one person to the Elite Sales Dream Home Team. And honestly, I wouldn’t change a thing.
Great, appreciate you sharing that with us. Before we ask you to share more of your insights, can you take a moment to introduce yourself and how you got to where you are today to our readers.
My journey into the Real Estate industry is deeply rooted in the insights and guidance from my father. From a young age, he recognized certain qualities in me that aligned seamlessly with the demands of real estate, particularly in roles such as Mortgage Broker or Insurance Broker. He often remarked that my inherent nature as a people person someone who genuinely cares about the needs and happiness of others would be a perfect match for this field Reflecting on my childhood, I can vividly recall the joy I felt in connecting with people and the fulfillment that came from being a part of their happiness. This intrinsic aspect of my personality was a beacon that guided me toward a career in real estate. However, the definitive moment that propelled me into this industry was during a particularly challenging phase in my life. It was then that I fully embraced my father’s belief in my potential. His conviction in my suitability for a real estate career served as a powerful motivator during this tough period. Upon entering the real estate realm, my experience was nothing short of exhilarating. Each day presented new opportunities and challenges, and I found immense satisfaction in navigating them. Now, as I reflect on a journey spanning over 20 years, my passion for this career has only intensified. It’s remarkable to think about how my father’s early observations have blossomed into a deeply rewarding, lifelong career. The joy and satisfaction I derive from this work have grown exponentially over the years, confirming that this was indeed the perfect path for me. Real estate, for me, is not just a profession; it’s a fulfilling journey that continues to bring joy and a sense of accomplishment with every passing year. It’s a testament to the power of understanding one’s inherent strengths and following a path that aligns with them.
Any stories or insights that might help us understand how you’ve built such a strong reputation?
What really helped me build my reputation within the market was, first and foremost, focusing on genuine connections. I made it a point to see beyond the transactions and really get to know my clients, their stories, their needs. This approach turned many of them into advocates for my work, which was invaluable. Understanding my market deeply was another crucial factor. I immersed myself in the community, learning about the unique aspects that mattered to them. This knowledge allowed me to offer tailored advice and solutions, showing my clients that I was not just another agent, but someone who truly cared about their best interests. Staying ahead of the curve with technology and industry trends also played a significant role. Whether it was adopting new marketing strategies with D.B. Marketing Group or leveraging the latest tools to enhance customer service, I always looked for ways to improve and innovate. This not only kept me competitive but also showcased my commitment to providing the best service possible. But above all, my integrity and professionalism were non-negotiable. I’ve always believed in doing what’s right for my clients, maintaining high ethical standards, and being transparent in all my dealings. These qualities helped me earn trust and respect in the market. So, in essence, my reputation was built on the foundation of meaningful relationships, deep market knowledge, a forward-thinking approach, and unwavering integrity. These principles guided my every decision and interaction, making me not just a better real estate agent, but a trusted and respected member of my community.
We’d love to hear about how you keep in touch with clients.
Keeping in touch with clients and fostering brand loyalty has always been about creating meaningful, ongoing connections for me. I’ve implemented a blend of personalized communication and thoughtful gestures to ensure my clients always feel valued. From regular updates via email newsletters that share not just market insights but also personal stories, to celebrating their milestones with small gifts or handwritten notes, each touchpoint is designed to remind them that they’re more than just a transaction. Social media has been a fantastic tool as well, allowing me to engage with clients on a more informal level, sharing updates about the industry, tips for homeowners, and glimpses into my daily work and achievements. Additionally, client appreciation events have been a cornerstone of my strategy, offering a space to reconnect in a relaxed, enjoyable setting, reinforcing the community feeling. This approach, centered on personalized attention and genuine care, has been key in not just maintaining relationships but also in building a loyal client base that feels connected to my brand long after the initial deal is done.
Contact Info:
- Website: https://calendly.com/elitesales
- Instagram: https://www.instagram.com/nabeelakausar/
- Facebook: https://www.facebook.com/Nabeelahomes/?utm_source=hoobe&utm_medium=social
- Linkedin: https://www.linkedin.com/in/nabeelahomes/?utm_source=hoobe&utm_medium=social
- Youtube: https://www.youtube.com/@nabeelaestates
Image Credits
D.B. Marketing Group