Alright – so today we’ve got the honor of introducing you to Billie Welchman. We think you’ll enjoy our conversation, we’ve shared it below.

Alright, Billie thanks for taking the time to share your stories and insights with us today. What’s the backstory behind how you came up with the idea for your business?

Our journey began with a nudge toward entrepreneurship, I had leaders telling me for several years I needed to start my own company and contract out to the government. As I assumed a leadership role within a government contract, the seed of starting our own venture took root. Drawing from my experience in providing non-clinical case management services to the military, a domain I intimately understood and had previously developed programs for, we launched our business with a focus on this niche. However, fate intervened with a sudden shift in government priorities, redirecting our path.

Faced with this curve ball, we spent over a week researching and deciding what our next steps would be and how we could pivot. Upon reflection of our strengths and passions, we acknowledged a common proficiency in process optimization and data management. Drawing on our backgrounds – my proficiency in process optimization through Lean Six Sigma methods and my partner’s expertise in database development for military applications, including the creation of over 20 applications – we redirected our attention to delivering tailored administrative and IT solutions to businesses and government agencies. Recently, we broadened our services to include government contract consulting, enhancing our support for businesses further.

In essence, our evolution stemmed from a combination of necessity and opportunity. We saw a gap in the market where our skills could make a significant difference, particularly in aiding small businesses navigating complex government contracts. This pivot not only aligned with our expertise but also resonated with the evolving needs of our clientele, igniting our excitement for the journey ahead.

Billie, before we move on to more of these sorts of questions, can you take some time to bring our readers up to speed on you and what you do?

Our journey into the industry began with a pivot. Initially, our focus was on providing non-clinical case management services to the military. However, when government priorities changed, we swiftly adapted. With a shared passion for problem-solving and a deep-rooted desire to make a meaningful impact, our woman-owned and military spouse-owned company founders brought backgrounds in process optimization and data management. Recognizing the immense potential to assist businesses and government agencies in navigating their operations effectively, we pivoted and expanded our offerings. This included administrative, IT solutions, and government contract consulting tailored to optimize businesses and government agencies.

Our mission is to help our clients do More with less. Through our services, we empower clients with tools and insights needed to thrive in today’s competitive landscape, whether it’s optimizing workflows, developing databases, or providing strategic guidance on government contracting. What sets us apart is our dedication to understanding each client’s unique needs and tailoring solutions accordingly. We take a personalized approach, leveraging expertise and experience to create strategies that yield maximum impact, evident in our track record of success.

In addition to our core services, we’re excited to introduce our latest innovation, GovCon Core Apps. This groundbreaking product revolutionizes market research on government agencies and simplifies sourcing federal contracts. With a user-friendly interface and unparalleled efficiency, GovCon Core Apps streamlines the entire process, empowering users to quickly gather crucial information and make informed decisions. We’re proud of its impact on businesses across industries and aim to empower clients with the insights and resources needed to thrive in the government contracting landscape.

Furthermore, we’ve been honored to receive recognition for our achievements, including the 2023 Minority GovCon Business Contractor of the Year award and the 2023 Minority GovCon Business Record Breaker of the Year award for most collaborations. These accolades serve as a testament to our commitment to excellence and innovation in serving our clients.

Above all, we take pride in our ability to adapt and evolve in response to market dynamics, delivering exceptional value to clients. Whether you’re a small business looking to streamline processes, manage data, or navigate government contracting, or a government agency seeking expert services, we’re here to help you achieve your goals and unlock your full potential.

We’d love to hear about how you met your business partner.

My business partner and co-founder and I have shared a bond for over two decades now. He’s not just my business partner; he’s also my best friend and spouse. Our journey together began during his 25-year tenure in the Wyoming Army National Guard, where our family stood by his side through thick and thin. About a decade ago, I embarked on a contracting role with the Wyoming Army National Guard, marking the start of our professional collaboration. During this time, we worked closely on a web application aimed at tracking service members’ cases, records, and more. While I provided direction, needs, and information, he skillfully built the system. Our collaboration made a significant impact on the Wyoming Army National Guard, laying the foundation for our future venture of working together. Today, we’re proud to extend the same level of dedication and service to our clients.

Any advice for growing your clientele? What’s been most effective for you?

The most effective strategy for expanding our clientele involves a multifaceted approach that encompasses networking, social media engagement, and fostering word-of-mouth referrals. In the business realm, establishing trust and rapport is paramount, people work with people they know like and trust. Actively participating in networking events at various levels—local, regional, and national—provides opportunities for potential clients to form personal connections with us. Additionally we leverage social media platforms, which allows us to consistently share valuable content, showcasing our expertise and nurturing relationships with both existing and potential clients. Through social media, we not only offer insights into our company values but also deepen trust and familiarity with our audience.

Additionally, we recognize the significant impact of word-of-mouth referrals. By prioritizing exceptional service and surpassing client expectations, we cultivate strong relationships based on satisfaction and trust. Satisfied clients naturally become enthusiastic advocates for our business, recommending our services to others in their network. This organic form of promotion not only extends our reach but also reinforces our reputation for delivering outstanding results. By consistently exceeding expectations, we build a loyal client base that not only remains with us but also actively contributes to our growth through positive endorsements. Ultimately, our commitment to providing value and fostering lasting relationships is key to our success in expanding our clientele.

Contact Info:

• Website: https://coresolutionsgrp.com
• Instagram: https://www.instagram.com/coresg1
• Facebook: https://www.facebook.com/CoreSolutionsGroupLLC
• Linkedin: https://www.linkedin.com/company/core-solutions-group-llc
• Youtube: www.youtube.com/@CoreSolutionsGroup

Image Credits
Eugenia Drake and La’Moore Media