Alright – so today we’ve got the honor of introducing you to Emily Majot. We think you’ll enjoy our conversation, we’ve shared it below.

Hi Emily, thanks for joining us today. Often outsiders look at a successful business and think it became a success overnight. Even media and especially movies love to gloss over nitty, gritty details that went into that middle phase of your business – after you started but before you got to where you are today. In our experience, overnight success is usually the result of years of hard work laying the foundation for success, but unfortunately, it’s exactly this part of the story that most of the media ignores. Can you talk to us about your scaling up story – what are some of the nitty, gritty details folks should know about?

I have been in the hair industry for a decade, the last five years spent cultivating a local presence in Tampa. Before launching South Tampa Salon, my career path involved being independent stylist, honing skills through ongoing education and nurturing a dedicated client base. Recognizing limitations in personally servicing more clients, the salon emerged as a solution. Its primary goal: expanding expertise by mentoring associates through an in-house training program and career development track. This strategic move ensured consistent service quality, regardless of the stylist attending to a guest. The focus remains on an unparalleled guest experience, maintaining exceptional standards at every turn.

Awesome – so before we get into the rest of our questions, can you briefly introduce yourself to our readers.

After three years in college, I realized my passion for the beauty industry was overwhelming. Deciding to go in that direction and, tapping into a natural talent I’ve possessed for as long as I can remember. Even in high school, I found myself effortlessly styling hair and perfecting makeup for friends for dances and events. That innate knack for beauty has been a driving force in my life. What fuels my dedication to this craft is the profound joy I find in making a tangible difference in people’s lives every single day.

My love for what I do stems from the belief that every person who sits in my chair deserves to feel not just transformed, but truly cherished. It’s about more than just aesthetics; it’s about instilling a sense of love, care, and unshakable confidence in each individual. My goal, with every guest, is to leave an indelible positive mark, helping them walk away feeling not just beautiful on the outside, but uplifted and empowered from within.

Any stories or insights that might help us understand how you’ve built such a strong reputation?

My commitment to setting myself apart in the industry lies in complete transparency when it comes to pricing and service expectations. I firmly believe that empowering my clients with knowledge about the entire process is key. It’s not just about their time in my chair; it’s about ensuring they leave the salon equipped with the understanding and guidance to maintain exceptional hair well beyond our session.

Transparency is at the heart of what I do. By providing comprehensive information on pricing and the service journey, I aim to foster a sense of trust and confidence. Educating clients about the process isn’t just a professional responsibility—it’s a dedication to their ongoing satisfaction and the long-term health and beauty of their hair.

Any advice for growing your clientele? What’s been most effective for you?

Our success in continually expanding our clientele hinges on a multifaceted approach. We leverage the power of social media, harnessing its reach to connect with a wider audience. Additionally, our growth thrives on the invaluable support of both online and in-person referrals, a testament to the trust and satisfaction of our existing clients.

A cornerstone of our success lies in the exceptional reviews we’ve garnered on platforms like Google and Vagaro. These reviews not only reflect our commitment to delivering top-notch service but also serve as beacons guiding potential clients to experience the same excellence that others have raved about. It’s the culmination of our dedication to excellence that continues to propel our growth and solidify our reputation within the industry.

Contact Info:

• Website: https://southtampasalon.com/
• Instagram: @southtampasalon
• Youtube: https://g.co/kgs/foWZyC
• Yelp: https://www.yelp.com/biz/south-tampa-salon-tampa?osq=South+Tampa+Salon

Image Credits
@emily.southtampasalon