We recently connected with Taylor Gladmon and have shared our conversation below.

Alright, Taylor thanks for taking the time to share your stories and insights with us today. To kick things off, we’d love to hear about things you or your brand do that diverge from the industry standard.

One thing that sets us apart from other moving companies is our commitment to transparency and simplicity. Unlike many in the industry, we have no hidden fees or surprises when it comes to our rates. We believe in providing a straightforward and hassle-free experience for our customers. By incorporating all costs into our rates, there is no confusion or unexpected charges at the end of the move. We understand that moving can already be a stressful process, so we strive to make it as smooth and transparent as possible. Our customers appreciate this difference, and it’s rewarding to see their satisfaction when they realize they don’t have to worry about additional fees.

Awesome – so before we get into the rest of our questions, can you briefly introduce yourself to our readers.

My journey into the moving industry began with my husband’s previous experience working for another moving company. We saw an opportunity to create a business that would provide exceptional service while addressing some of the common pain points customers often face.

With that vision in mind, we took the leap and started our own moving company. It hasn’t been an easy road, but through trial and error, we have refined our processes and grown over time. We are constantly learning and evolving, striving to perfect our company and deliver the best possible experience for our customers.

What sets us apart from others in the industry is our commitment to transparency and simplicity. We believe in providing straightforward rates without any hidden fees or surprises. We understand that moving can already be a stressful process, so we aim to make it as smooth and worry-free as possible. By incorporating all costs into our rates, we eliminate confusion and ensure that our customers have a clear understanding of what to expect.

One of the things that fills me with immense pride is the number of referrals we receive and the loyalty of our long-standing customers. It’s incredibly rewarding to know that our clients trust us enough to recommend our services to their friends and family. We have built strong relationships with our customers over the years, and many of them continue to rely on us for their moving needs.

Our brand is built on a foundation of transparency, reliability, and exceptional service. We are dedicated to solving the problems that customers often encounter during the moving process. Whether it’s our straightforward rates or the peace of mind we provide, we strive to make each move a positive experience. We are constantly growing and improving, and we look forward to serving potential clients with the same commitment and passion that has driven us from the very beginning.

Learning and unlearning are both critical parts of growth – can you share a story of a time when you had to unlearn a lesson?

A valuable lesson I had to unlearn was assuming that everyone understands the intricacies involved in moving their belongings. It’s easy to overlook the fact that many people may not have a clear idea of what it actually takes to move their items. The realization came from encountering various situations where clients underestimated the time and effort required for their specific move.

Factors such as a long driveway, a house situated on a hill, or an apartment located on the 5th floor with only one working elevator can significantly impact the duration of a move. These circumstances can create logistical challenges and add extra time to the process. For example, what might seem like a straightforward one-bedroom move could take anywhere from two to five hours, depending on the specific circumstances at hand.

Recognizing this, I have learned to communicate more effectively with clients, ensuring that they understand the potential complexities involved in their unique moving situation. By setting realistic expectations and discussing the specific details of their move, we can collaborate and plan accordingly, leading to a smoother and more efficient moving experience for all parties involved.

How’d you meet your business partner?

My wonderful business partner is my husband. .

When the idea of starting our own moving business emerged, it felt like a natural progression for both of us. We recognized that our individual strengths and abilities complemented each other perfectly, making us a great team. With his previous experience in the moving industry and my enthusiasm for business and customer service, we saw an opportunity to build something together.

Being business partners and life partners has allowed us to navigate the ups and downs of entrepreneurship with a deep understanding of each other’s strengths and weaknesses. We have developed effective communication skills, learned from each other’s perspectives, and supported one another through the trials and triumphs of running a business. We continue to learn from each other, leveraging our unique skills and experiences to improve and grow our businesses.

Contact Info:

• Website: Www.midasmoves.com
• Instagram: Www.instagram.com/midasmovingatl
• Other: Www.TikTok.com/midasmoving

Image Credits
Carlos Stephenson Still Going Designs