We recently connected with Emilia M. D’Anzica Sabina M. Pons and have shared our conversation below.

Emilia M. D’Anzica, thanks for joining us, excited to have you contributing your stories and insights. Can you tell us about a time where you or your team really helped a customer get an amazing result?

Our G2 Reviews and Case Studies on our website speak for themselves. What makes our company stand out is our mission statement. We seek to empower people while helping companies maximize revenue through the voice of the customer. What does this mean? It means we focus on helping employees reach their full potential so they can enable customers to receive maximum value from a product or service. We believe that having high employee morale, continuous development, and breaking down silos is the first step in creating a successful company. This is where we come in and offer assessments, recommendations, coaching, playbooks, and an education series ranging from foundations of customer success to leveraging data to lead teams. Experiencing our team’s growth and commitment to helping companies grow is my biggest reward and they are the reason Growth Molecules stands out.

Great, appreciate you sharing that with us. Before we ask you to share more of your insights, can you take a moment to introduce yourself and how you got to where you are today to our readers

Emilia M. D’Anzica has developed a passion for SaaS products, women in tech, and customer success starting her career in Silicon Valley. She has cultivated rich experience and knowledge after leading teams at global companies, including Jobvite, WalkMe, and BrightEdge.

Emilia has also obtained an MBA from Saint Mary’s College of California focusing on Global Competition and Strategy. She founded Growth Molecules, an emerging management consulting firm, helping companies simplify customer success and become more profitable. She is globally recognized as a top 25 leader in Customer Success, having received numerous accolades for her work, and is well-known as a customer success speaker. Emilia has also been featured in countless media, including Forbes.com, at SaaStr Annual Conference, B2B Rocks, RD Summit LATAM, and more.

Originally from Naples, Italy, Emilia is an immigrant and one of six children who grew up in Kelowna, British Columbia. She has lived and worked in Copenhagen, Denmark, and Rome, Italy, early in her career. When she isn’t working or traveling the world, Emilia spends time with her partner, three children, and multiple animals exploring Sonoma County, where she now resides. Pressing ON as a Tech Mom: How Tech Industry Mothers Set Goals, Define Boundaries & Raise the Bar for Success is Emilia’s first book.

Sabina M. Pons is a management consultant whose focus is on driving revenue protection and growth for technology companies. In her 20+ year career, she has led global corporate teams, managed multi-million-dollar P&Ls, and built teams from the ground up. Now, she serves as the Managing Director of the emerging management consulting company, Growth Molecules.

As an expert, Sabina has spoken at the Gainsight Pulse and SaaStr Annual Conferences, presented at HubSpot Grow, spoke at multiple sales kickoff events, and has been featured in the media, including CustomerThink, Rising Tide Podcast, The Customer Success Makeover Show, NPS I Love You Podcast, among many others.

With a master’s degree in Communication, Leadership & Organizational Behavior from Gonzaga University and a bachelor’s degree in Communications from the University of Southern California, Sabina is passionate about igniting corporate transformational change. She also sits on several boards, participates in many mentorship programs, and recently obtained a First-Degree Black Belt in Taekwondo. Sabina resides in Orange County in Southern California with her husband, two young children, and Goldendoodle dog, Riley. Pressing ON as a Tech Mom: How Tech Industry Mothers Set Goals, Define Boundaries & Raise the Bar for Success is Sabina’s first book.

What’s a lesson you had to unlearn and what’s the backstory?

Emilia: Take time for yourself. For me, I have to exercise on a regular basis to feel healthy and balanced. Without moving my body I become very unhappy so I made a deal with myself: 30 mins is better than nothing and I am going to be okay with that. So every day I made sure I am engaged in a bike ride, walk, weights, push-ups, anything to move, and feel so much better afterward. When I least want to workout, is when the 30-minute hit of endorphins is most meaningful to me.

Sabina: Even after proving myself in my industry as is validated by promotions, awards, guest lecturing at universities, board appointments, and more, there are still people whose actions toward me and other working women are astonishing. The difference for me now that I’m more seasoned in my career and life experience in general, is that I have the courage to speak up. It took years of hardship and examples set by mentors — both male and female — to show me that I need to own who I am. I am proud of what I’ve accomplished and of the working mother I am today.

What’s been the most effective strategy for growing your clientele?

Emilia and Sabina: Enablement. Give away your experience, and content to enable others. Accept the LinkedIn request to chat for 15-30 minutes to help others. They will help you in the future.

Contact Info:

• Website: Growthmolecules.com
• Instagram: https://www.instagram.com/emiliadanzica
• Linkedin: https://www.linkedin.com/in/emiliadanzica
• Twitter: https://twitter.com/emiliadanzica
• Other: PressingONBook.com Pinterest.com/pressingonmom https://www.instagram.com/sabina_pons/ https://twitter.com/Sabina_Pons https://www.linkedin.com/in/sabina-pons/

Image Credits
Various and Jen Perez Photos